Delete your account

Family Fitness by UDO Apps

You can delete your Family Fitness account and data at any time, on iPhone or Android. Deleting it can't be undone.

Delete it in the app

1. Open Family Fitness and sign in.
2. Go to the Settings tab.
3. Tap Delete Account, then confirm.

It takes effect immediately, and you're signed out.

Delete it without the app

If you no longer have the app or can't sign in, email support@udo-apps.com with the subject “Delete my Family Fitness account”. Tell us the name you used in the app and how you signed in (Apple or Google; for Google, the email address of that Google account). We'll confirm the request with you and delete your data within 30 days, usually much sooner.

What gets deleted

• Your profile: display name, daily step goal and privacy settings.
• Your memberships in every family and group. If you were a family's or group's only member, it is deleted too. If you were its admin, the longest-standing member becomes admin.
• All the daily activity totals you shared.
• Your saved challenge results. A challenge's saved group total stays, as it doesn't identify anyone.
• Your shared weight summary, if you had one.
• Your invitation attempt history.
• On iPhone, the app's Sign in with Apple connection is revoked.

What isn't deleted

• Your health data on your phone. Nothing in Apple Health or Health Connect is touched, including weights you entered in the app. You can delete those in the Health app or Health Connect.
• Your sign-in record. Our authentication provider keeps the account identifier from Apple or Google, and for Google sign-in the email address, because the same sign-in can be used by other UDO Apps apps. No Family Fitness data remains linked to it. To have the sign-in record removed as well, email us as described above and we'll delete it if you don't use another UDO Apps app with it.

Delete only some data

You don't have to delete your account to remove data:

• Settings › Share activity with family & groups off: your shared activity totals and saved challenge results are deleted, and nothing more is uploaded.
• Groups tab › What You Share: choose what that family or group sees. Turning off a challenge's activity deletes your saved results for it in that group. A type of total that none of your families or groups receives any more is deleted.
• Weight tab › Share with family › Private: your shared weight summary is deleted.
• Groups tab › Leave: you leave that family or group, and your saved challenge results in it are deleted. When you leave your last one, your shared totals are deleted.

Questions: support@udo-apps.com. See also our Privacy Policy.